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Animals

NATIONAL TRAINS

You can carry free small dogs , cats and other small domestic pets under the following conditions :
  • The transport is allowed in the first and second class of all categories of trains and service levels Executive , Business , Premium and Standard . The animals must be kept at an appropriate measuring up to 70x30x50 and that would prevent injury or damage to both travelers to the cars .
  • In case of trains made ​​with material ETR 450 container should be kept on the knees . And ' Only one container per traveler .
  • On board of the coaches in bunks , sleeping cars , and Excelsior coach , you have to buy the whole compartment ( except guide dogs for the blind travelers ) .

In the dining car / bar is not allowed access to animals ( except only for the guide dog for the blind )

 
You can carry a dog of any size to the following conditions :
  • You can bring a dog of any size on all categories of national trains , in first and second class and levels of service and Business Standard . Excludes service level Executive , Premium , the area of silence , the sitting rooms and the dining car / bar . To transport the dog you have to buy at any ticket office or authorized travel agency ( excluding web agencies ) together with your ticket ( of any kind ) , a second-class ticket or level Standard Base price for the train used reduced by 50 % , even for travel in first class and the level of service business .
 

You must always keep your dog on a leash and with a muzzle .
 

On board of the coaches in bunks , sleeping cars and Excelsior coach , you have to buy a ticket at the ordinary rate n . 1 / Express second class reduced by 50 % . It ' also always required the purchase of the entire compartment . Out of the compartment must keep the dog on a leash and with a muzzle .
 
The guide dog for blind traveler is admitted free of all categories of trains , classes or levels of service and in the carriages restaurant / bar . For these dogs it is not , moreover , no obligation of purchase of the entire compartment berth , VL or Excelsior .
In all cases , for transporting any size of dog you always have to have a certificate of enrollment in the canine and the health card ( or , for foreign nationals , passport replacement of both documents ) . This obligation is not provided for the guide dog for the blind travelers .
 

The guide dog for the blind can travel on all trains for free with no obligation .

 

Change of reservation and ticket

You can make the change of reservation and ticket changes to transport the dog only if :
 
  • provided for your ticket and the time limits thereof ;
  • request them along with your travel document and to allow the trains to transport the dog.

Refund

You can obtain a refund of the ticket for transportation of the dog only if :
 
  • scheduled for your ticket and the time limits thereof ;
  • the request along with your ticket.
 
The minimum non-refundable ( 10 euro ) is calculated on the total .

REGIONAL TRAINS

You can carry free small dogs, cats and other small domestic pets, in the first and second class of all categories of regional trains, unless special exceptions, kept at an appropriate measuring up to cm.70x30x50 and such to exclude injuries or damage to both leisure both cars.
 
You can also carry, unless otherwise provided by regional, a dog of any size, provided with muzzle and leash, on the platform or the vestibule of the last car, with the sole exception time from 7 am to 9 am on weekdays from Monday to Friday by buying a second-class ticket to the fare paid for the journey reduced by 50%.
 
And 'it admitted the transport free of charge of the guide dog for the blind, even if accompanied, on all categories of trains, with no constraints. To transport the dogs, with the exception of guide dogs for the blind, you need the certificate of registration to the canine and the health card, (or, for dogs of foreign nationals, the "passport dog" instead of both documents), to be shown at the time of ticket purchase of the animal, where provided, and on the way to every request of the staff.
 
 
お問合せ:
080-3206-2113
train@wai.co.jp